Privacy Policy – ug771 Casino

1. Introduction

This Privacy Policy ("Policy") is issued by ug771 ("ug771," "we," "us," or "our") and applies to all personal data collected through the ug771 website, mobile platform, and any related services (collectively, the "Platform"). This Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

ug771 acts as the personal information controller with respect to the data you provide when registering an account, making transactions, or otherwise interacting with the Platform. We take our obligations under the Data Privacy Act of 2012 seriously, and we have implemented organizational, technical, and physical security measures to safeguard your information at every stage of processing.

This Policy should be read alongside our Terms & Conditions, which govern your use of the ug771 Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

ug771 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

Identity & Contact Data

• Full legal name, date of birth, and nationality
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license)
• Residential address (including city, province, and postal code)
• Email address and mobile number
• Profile photograph (where required for identity verification)

Financial Data

• GCash or PayMaya mobile number (used for payment processing only)
• Bank account details for BPI, BDO, Metrobank, or other supported banks (used for withdrawal processing only)
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Bonus and promotional credit history

Gaming & Behavioral Data

• Game participation history, including games played, stakes, and outcomes
• Session duration and frequency of Platform use
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)
• Customer support interaction records

Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and error reports

3. How We Collect Your Data

ug771 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; and, where applicable, information from regulatory authorities for compliance purposes.

ug771 does not purchase personal data from data brokers or any third-party marketing lists. All data we hold about you was either provided by you directly or collected through your use of the Platform.

4. How We Use Your Personal Data

ug771 uses your personal data for the following purposes:

ug771 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where automated tools are used in fraud detection or responsible gaming monitoring, a human review process is available upon request.

5. Legal Basis for Processing

ug771 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, tax reporting obligations, and regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

ug771 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the minimum personal data necessary to process your transactions securely.
• Identity verification providers: KYC service providers receive identity documents and photographs solely for the purpose of verifying your identity as required by law.
• Regulatory authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities where required by law or court order.
• Fraud prevention services: Technical and behavioral data may be shared with fraud detection partners to protect the integrity of the Platform and all players.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom ug771 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection laws.

7. Cookies & Tracking Technologies

ug771 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and payment flows.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and bot traffic.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ug771 Platform. ug771 does not use third-party advertising cookies or cross-site tracking technologies for behavioral advertising purposes.

8. Data Retention

ug771 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming history: Retained for three (3) years from the date of each gaming session, or longer where required for dispute resolution or regulatory purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Technical and log data: Retained for up to twelve (12) months, unless required for longer periods for security investigations.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ug771's data disposal procedures.

9. Data Security

ug771 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the ug771 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While ug771 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ug771 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ug771:

• Right to be informed: You have the right to know what personal data ug771 holds about you and how it is being processed.
• Right of access: You may request a copy of the personal data ug771 holds about you, along with information about how it is used.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.

11. Children's Privacy

The ug771 Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine law governing online gambling and casino-style gaming. ug771 does not knowingly collect personal data from persons under the age of 21.

If ug771 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposits made, in accordance with our Terms & Conditions. If you believe a minor has registered on the ug771 Platform, please contact us immediately using the details in Section 14.

12. Third-Party Links

The ug771 Platform may contain links to third-party websites or services, such as payment provider portals. ug771 is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any third-party site you visit. This Policy applies solely to data collected by ug771 through the ug771 Platform.

13. Changes to This Privacy Policy

ug771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the ug771 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting customer support.

14. Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact the ug771 Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by ug771.